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DATA PROTECTION

DeLänge is a registered trademark of Glitzeglanz GmbH

In the following, we will inform you in accordance with the statutory requirements of data protection law (in particular in accordance with the BDSG (new version) and the European General Data Protection Regulation GDPR) about the type, scope and purpose of the processing of personal data by our company. This data protection declaration also applies to our websites and social media profiles. With regard to the definition of terms such as "personal data" or "processing", we refer to Article 4 GDPR.

When we name the GDPR, we are referring to the German version of the General Data Protection Regulation "DS-GVO".

 

Name and contact details of the person responsible

Our responsible person (hereinafter "responsible person") within the meaning of Article 4 Number 7 GDPR is:

Glitzeglanz GmbH
Pannekuk 14
47589 Uedem, Germany
Managing Director: Armin Thissen
Commercial register / no.: HRB 16675
Register court: Amtsgericht Kleve
E-mail address: info@glitzeglanz.de

 

Types of data, purposes of processing and categories of data subjects

In the following, we inform you about the type, scope and purpose of the collection, processing and use of personal data.

 

1. Types of data we process

Usage data (access times, websites visited, etc.), inventory data (name, address, etc.), contact details (telephone number, email, fax, etc.), payment data (bank data, account data, payment history, etc.), contract data (subject matter of the contract, term etc.), content data (text input, videos, photos etc.), communication data (IP address etc.).


2. Purposes of processing in accordance with Article 13 Paragraph 1 c) GDPR

Execution of contracts, purposes of evidence / preservation of evidence, technical and economic optimization of the website, easy access to the website, fulfillment of contractual obligations, contact in the event of legal complaints by third parties, compliance with statutory retention requirements, optimization and statistical analysis of our services, support for commercial use of the website, improve user experience, design the website in a user-friendly way, the economic operation of the advertising and website, marketing / sales / advertising, creating statistics, determining the likelihood of texts being copied, avoiding SPAM and misuse, handling an application process, customer service and customer care, handling contact requests, providing websites with functions and content, security measures, uninterrupted and secure operation of our website.


3. Categories of data subjects according to Article 13 Paragraph 1 e) GDPR

Visitors / users of the website, customers, suppliers, interested parties, applicants, employees, employees of customers or suppliers.

The data subjects are collectively referred to as "users".

 

Legal basis for processing personal data

In the following, we will inform you about the legal basis for processing personal data:

 

1. If we have obtained your consent for the processing of personal data, Article 6 paragraph 1 sentence 1 lit. a) GDPR is the legal basis.

2. If processing is necessary to fulfill a contract or to carry out pre-contractual measures that are carried out upon your request, Article 6 Paragraph 1 Clause 1 lit. b) GDPR is the legal basis.

3. If the processing is necessary to fulfill a legal obligation to which we are subject (e.g. statutory retention requirements), Article 6 paragraph 1 sentence 1 lit. c) GDPR is the legal basis.

4. If processing is necessary in order to protect the vital interests of the data subject or another natural person, Article 6 Paragraph 1 Sentence 1 lit. d) GDPR is the legal basis.

5. If the processing is necessary to safeguard our interests or the legitimate interests of a third party and if your interests or fundamental rights and freedoms do not outweigh them, Article 6 Paragraph 1 Sentence 1 lit. f) GDPR is the legal basis.

 

Forwarding of personal data to third parties and processors

In principle, we will not pass on any data to third parties without your consent. If this is the case, the transfer will take place on the basis of the aforementioned legal bases, e.g. when transferring data to online payment providers for the fulfillment of a contract or due to a court order or due to a legal obligation to release the data for the purpose of criminal prosecution, to avert danger or to enforce intellectual property rights.

We also use contract processors (external service providers e.g. for web hosting our websites and databases) to process your data. If data is passed on to the processors within the framework of an order processing agreement, this is always done in accordance with Article 28 GDPR. We carefully select our processors, check them regularly and have been granted the right to issue instructions with regard to the data. In addition, the processors must have taken suitable technical and organizational measures and the data protection regulations in accordance with BDSG (new version) and comply with the GDPR.

 

Data transfer to third countries

The adoption of the European General Data Protection Regulation (GDPR) created a uniform basis for data protection in Europe. Companies for which the GDPR applies will therefore mainly process your data. Should the processing by third party services take place outside the European Union or the European Economic Area, they must meet the special requirements of Article 44 of the GDPR. This means that processing takes place on the basis of special guarantees, such as the establishment of a data protection level that is officially recognized by the EU Commission or compliance with officially recognized special contractual obligations, the so-called “standard contractual clauses”.

Insofar as we are due to the ineffectiveness of the so-called "Privacy Shield", according to Article 49 paragraph 1 sentence 1 lit. a) DSGVO obtain your express consent to data transmission to the USA, we refer to the risk of secret access by US authorities and the use of the data for monitoring purposes, possibly without legal remedies for EU citizens.

 

Deletion of data and storage duration

Unless expressly stated in this data protection declaration, your personal data will be deleted or blocked as soon as you revoke your consent to processing or the purpose for storage no longer applies or the data is no longer required for the purpose, unless it is further Storage is required for evidence purposes or there are statutory retention requirements. This includes, for example, commercial law retention obligations for business letters in accordance with Section 257 (1) HGB (6 years) and tax retention obligations in accordance with Section 147 (1) AO of receipts (10 years). When the prescribed retention period expires, your data will be blocked or deleted, unless the storage is still necessary for the conclusion or fulfillment of a contract.

 

Existence of automated decision-making

We do not use automatic decision-making or profiling.

 

Provision of our website and creation of log files

1. If you only use our website for informational purposes (i.e. no registration and no other transmission of information), we only collect the personal data that your browser transmits to our server. If you want to view our website, we collect the following data:

            • IP address;

            • the user's internet service provider;

            • the date and time of the request;

            • browser type;

            • language and browser version;

            • content of the call;

            • time zone;

            • Access status / HTTP status code;

            • amount of data;

            • Websites from which the request comes;

            • Operating system.

This data is not stored together with other personal data about you.

2. These data serve the purpose of user-friendly, functional and secure delivery of our website to you with functions and content as well as their optimization and statistical analysis.

3. The legal basis for this is our legitimate interest in data processing in accordance with Article 6 Paragraph 1 Sentence 1 lit. f) GDPR.

4. For security reasons, we store this data in server log files for a storage period of 70 days. After this period, these are automatically deleted, unless we need to keep them for evidence purposes in the event of attacks on the server infrastructure or other legal violations.

 

Cookies

We use so-called cookies when you visit our website. Cookies are small text files that your internet browser stores and stores on your computer. When you visit our website again, these cookies provide information in order to automatically recognize you. Cookies also include the so-called “user IDs”, where user information is stored using pseudonymised profiles. When you visit our website, we will inform you about the use of cookies for the purposes mentioned above and how you can object to them or prevent their storage (“opt-out”) by means of a reference to our data protection declaration.

 

A distinction is made between the following types of cookies:

 

• Necessary, essential cookies: Essential cookies are cookies that are absolutely necessary for the operation of the website in order to save certain functions of the website such as logins, shopping cart or user input, for example regarding the language of the website.

 

• Session cookies: Session cookies are required to recognize multiple use of an offer by the same user (for example if you have logged in to determine your login status). When you visit our site again, these cookies provide information in order to automatically recognize you. The information obtained in this way is used to optimize our offers and to give you easier access to our site. When you close the browser or log out, the session cookies are deleted.

 

• Persistent cookies: These cookies are saved even after the browser is closed. They are used to store the login, to measure the range and for marketing purposes. These are automatically deleted after a specified period, which can differ depending on the cookie. You can delete cookies at any time in the security settings of your browser.

 

• Cookies from third-party providers (third-party cookies, especially from advertisers): You can configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies. However, we would like to point out at this point that you may then not be able to use all functions of this website. Read more about these cookies in the respective data protection declarations for the third party providers.

 

  1. Data categories: user data, cookies, user ID (in particular the pages visited, device information, access times and IP addresses).

  2. Purposes of processing: The information obtained in this way is used to optimize our website technically and economically and to enable you to access our website more easily and securely.

  3. Legal basis: If we process your personal data with the help of cookies based on your consent (“opt-in”), then Article 6 Paragraph 1 S. 1 lit. a) GDPR the legal basis. Otherwise, we have a legitimate interest in the effective functionality, improvement and economic operation of the website, so that in this case Article 6 paragraph 1 sentence 1 lit. f) GDPR is the legal basis. The legal basis is also Article 6 Paragraph 1 Sentence 1 lit. b) GDPR, if the cookies are set to initiate contracts, for example for orders.

  4. Storage period / deletion: The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

 

Otherwise, cookies are stored on your computer and transmitted to our site from there. As a user, you therefore have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that not all functions of the website can be used in full.

You can find information on deleting cookies by browser here:

Chrome: https://support.google.com/chrome/answer/95647

Safari: https://support.apple.com/de-at/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen

Internet Explorer: https://support.microsoft.com/de-at/help/17442/windows-internet-explorer-delete-manage-cookies

Microsoft Edge: https://support.microsoft.com/de-at/help/4027947/windows-delete-cookies

 

Objection and “opt-out”: You can generally prevent cookies from being saved on your hard drive, regardless of your consent or legal permission, by selecting “do not accept cookies” in your browser settings. However, this can restrict the functionality of our offers. You can object to the use of third-party cookies for advertising purposes via a so-called "opt-out" via this American website (https://optout.aboutads.info) or this European website (http://www.youronlinechoices.com/de/praferenzmanagement/).

 

Cookie Consent Solutions

Usercentrics Consent Management Platform

 

  1. We have integrated the Usercentrics Consent Management Platform (service provider: Usercentrics GmbH, Rosental 4, 80331 Munich) as a consent management service on our website.

  2. Data categories and description of data processing: Cookies, date and time of the visit, device information, browser information, anonymized IP address, opt-in and opt-out data. Through this service we can obtain your consent to the storage of cookies and also document them. In addition, a cookie is stored in your browser in order to be able to assign your consent or its revocation. You will find further information in the data protection declaration of the data processor Usercentrics below: https://usercentrics.com/privacy-policy/

  3. Purposes of data processing: compliance with legal obligations, consent storage.

  4. Legal basis: The legal basis for the processing of personal data is our legitimate interest in the above purposes in accordance with Article 6 Paragraph 1 Sentence 1 lit. f) GDPR as well as the fulfillment of legal obligations according to Article 6 paragraph 1 sentence 1 lit. c) GDPR.

  5. Storage period: Storage of the data until you delete the CMP cookie in your browser yourself or the purpose for data storage no longer applies. The revocation receipt of a previously given consent will be kept for a period of three years. The storage is based on the one hand in our accountability in accordance with Article 5 (2) GDPR. This obliges to comply with the processing of personal data according to the General Data Protection Regulation. On the other hand, storage is within the regular statute of limitations according to § 195 BGB of three years. This limitation period begins at the end of the year in which the claim arose (§ 199 BGB). As a result, the three-year limitation period begins at the end of December 31. and ends three years later on December 31, midnight.

  6. Data transmission / recipient category: CMP provider. We have therefore concluded an order processing contract with the data processor in accordance with Article 28 GDPR.

  7.  

Processing of contracts

  1. We process inventory data (for example company, title / academic degree, names and addresses as well as contact details of users, email), contract data (for example services used, names of contact persons) and payment data (for example bank details, payment history) for the purpose of fulfilling our contractual obligations (knowing who the contractual partner is; justification, content design and processing of the contract; checking for plausibility of the data) and services (e.g. contacting customer service) acc. Article 6 paragraph 1 sentence 1 lit b) GDPR. The entries marked as mandatory in online forms are required for the conclusion of the contract.

  2. A transfer of this data to third parties does not take place, unless it is necessary to pursue our claims (for example handover to a lawyer for collection) or to fulfill the contract (for example handover of the data to payment providers) or there is a legal requirement for this Obligation according to Article 6 paragraph 1 sentence 1 lit. c) GDPR.

  3. We can also process the data you provide in order to inform you about other interesting products from our portfolio or to send you e-mails with technical information.

  4. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. This is the case for the inventory and contract data when the data is no longer required for the execution of the contract and claims can no longer be asserted from the contract because these are statute-barred (warranty: two years / standard limitation: three years). Due to commercial and tax law requirements, we are obliged to save your address, payment and order data for a period of ten years. However, if the contract is terminated after three years, we will restrict processing, i.e. your data will only be used to comply with legal obligations. Information in the user account remains until it is deleted.

 

Contact via contact form / e-mail / fax / post

  1. When you contact us via the contact form, fax, post or e-mail, your details will be processed for the purpose of handling the contact request.

  2. If you have given your consent, the legal basis for processing the data is Article 6 (1) sentence 1 lit. a) GDPR. The legal basis for the processing of data transmitted in the course of a contact request or email, letter or fax is Article 6 Paragraph 1 Sentence 1 lit. f) GDPR. The person responsible has a legitimate interest in the processing and storage of the data in order to be able to answer user inquiries, to preserve evidence for reasons of liability and, if necessary, to be able to meet his statutory retention requirements for business letters. If the aim of the contact is to conclude a contract, the additional legal basis for processing is Article 6 Paragraph 1 Sentence 1 lit. b) GDPR.

  3. We can save your details and contact requests in our customer relationship management system ("CRM system") or a comparable system.

  4. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those that were sent by email, this is the case when the respective conversation with you has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been finally clarified. We store inquiries from users who have an account or contract with us for up to two years after the end of the contract. In the case of legal archiving obligations, the deletion takes place after their expiry: End of commercial law (6 years) and tax law (10 years) retention obligation.

  5. You have the option at any time to withdraw your consent in accordance with Article 6 Paragraph 1 Clause 1 lit. a) To revoke the GDPR for the processing of personal data. If you contact us by e-mail, you can object to the storage of personal data at any time.

 

Rights of the data subject

  1. Objection or revocation against the processing of your data

Insofar as the processing is based on your consent in accordance with Article 6 paragraph 1 sentence 1 lit. a), Article 7 GDPR, you have the right to withdraw your consent at any time. This does not affect the legality of the processing carried out on the basis of the consent up to the point of revocation.

Insofar as we base the processing of your personal data on the balancing of interests in accordance with Article 6 Paragraph 1 Sentence 1 lit. f) GDPR, you can object to the processing. This is the case, in particular, if the processing is not required to fulfill a contract with you, which we describe in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either stop or adjust the data processing or show you our compelling reasons worthy of protection on the basis of which we will continue processing.

You can object to the processing of your personal data for advertising and data analysis purposes at any time. You can exercise your right of objection free of charge. You can inform us about your objection to advertising using the following contact details:

 

Glitzeglanz GmbH
Pannekuk 14
47589 Uedem, Germany
Managing Director: Armin Thissen
Commercial register / no.: HRB 16675
Register court: Amtsgericht Kleve
E-mail address: info@glitzeglanz.de

 

2. Right to information

You have the right to request confirmation from us as to whether personal data relating to you is being processed. If this is the case, you have the right to information about your personal data stored by us in accordance with Article 15 GDPR. This includes, in particular, information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data, unless it was collected directly from you.

3. Right to rectification

You have the right to correct incorrect data or to complete correct data in accordance with Article 16 GDPR.

4. Right to cancellation

You have the right to have your data stored by us deleted in accordance with Article 17 GDPR, unless this is contrary to statutory or contractual retention periods or other legal obligations or rights to further storage.

5. Right to Restriction

You have the right to request a restriction in the processing of your personal data if one of the requirements in Article 18 Paragraph 1 lit. a) to d) GDPR is fulfilled:

• If you dispute the accuracy of the personal data concerning you for a period of time that enables the person responsible to check the accuracy of the personal data;

• the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;

• the person responsible no longer needs the personal data for processing purposes, but you need them to assert, exercise or defend legal claims, or

• if you have objected to the processing in accordance with Article 21 Paragraph 1 GDPR and it has not yet been determined whether the legitimate reasons of the person responsible outweigh your reasons.

6. Right to data portability

You have the right to data portability in accordance with Article 20 GDPR, which means that you can receive the personal data we have stored about you in a structured, common and machine-readable format or you can request that it be transmitted to another person responsible.

7. Right to Complain

You have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority in particular in the Member State of your place of residence, your place of work or the place of the alleged violation.

 

Data security

In order to protect all personal data transmitted to us and to ensure that we and our external service providers comply with data protection regulations, we have taken suitable technical and organizational security measures. Therefore, among other things, all data between your browser and our server is encrypted and transmitted via a secure SSL connection.

 

Status: November 9th, 2020

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